Quicket is an online ticketing provider for events in South Africa helping event organizers to promote their events, sell tickets and manage entrance. They rent out scanners, laptops and other equipment to event organizers for access control at their events.
Elizabeth Breslin handles their support, account, equipment and office management.
|Too much administration|
Word documents and spreadsheets became too much of a hassle
“Tracking equipment using spreadsheets or Word documents became too much of a hassle and of course there was no way to track due dates.”
Before switching to CHEQROOM, Quicket used Word documents and Excel spreadsheets. But the more successful they became, the more event organizers asked them for help with access control, and after a while using documents and spreadsheets became too much of a hassle.
Using the old-fashioned way of tracking equipment led to too much administrative work. There was a lot of work to keep records up to date, and on top of that there were no alerts for when customers were overdue in returning equipment.
“To see which equipment was already booked out, you’d have to either go physically look in our equipment cupboards or check back through the spreadsheets to find which equipment was already out.”